Custom+Jewelry+FAQ

PAYMENT TERM

Please tell me your order. I will tell you the price of the item, the shipping cost, the original box fee and the total amount. You can pay the money by western union,moneygram and banktransfer. We will process and issue your order as soon as possible after payment.

We will submit the order, and you will need to pay a 30% down payment. The production time is about 7 to 12 days. But some style need more time.with diamond or with nature stone or style is difficult,Will take more than 12days,please give us more time,we will try best to make.To ensure the quality of the jewelry.

Welcome to chat with us on Whatsapp ,Message or Telegram.Send the picture directly and we will reply you asap.It is also ok for you to send Email for us.We are online 24h.

Welcome to check for us,Some popular style will in store.If dont in stock,It will take about
7-12days to produce.
If you order a lot, tell our customer service in advance, we will apply for the time.

Sure.It will include original bags, boxes, certificates and cards.Will send pictures for you.

Before we prepare to send, we will take photos and video to confirm with you.

Welcome to chat with our customer service and they will take more picture for you.

In fact, many of our clients are private buyers. You can order high-quality brand jewelry for your family, friends and yourself. If you’re a jewelry reseller, that’s great. We will provide free delivery and free original brand boxes, if you can order many items each time.

FSHIPPING TERMS

Yes,we will calculate the actual shipping cost according to your country.

Usually we use DHL, or fedex to ship jewelry, it can arrive in your country within 5-7 days.

QUALITY PROBLEM

In the three days you receive, if there is any quality problem, please contact with our customer service, arrange return and re-order. We will be patient until the customer is satisfied.

WeCreativez WhatsApp Support
We customize any solid gold and natural diamond jewelry. Please ask us any questions you may have!
👋 Hi, how can I help?